Enhancing Stability and Efficiency: Achieved 98% Automation in Smoke Suite for Leading Hi-Tech Client
Summary:
A leading hi-tech client struggled with scaling Salesforce and automating QA processes, resulting in defect leakages. They sought a partner to automate testing, develop a robust framework, and improve accuracy, efficiency, and operational performance.
Challenges:
Integration Complexity and Cross-Dependencies
Too many external systems were integrated into Salesforce, each with different release timelines, creating complex cross-dependencies.
Inefficient QA Processes
An ad-hoc QA process, with limited or no test cases in some scenarios, resulted in too many defect leakages into production.
Scalability Issues with Automation Scripts
Automation scripts were prepared using licensed tools that couldn’t scale up with the application’s growth.
Objectives:
- Primary Goal- Automate testing processes to improve accuracy, efficiency, and reduce defect leakages.
- Secondary Goal- Develop a scalable automation framework to streamline key processes and reduce cross-dependencies among systems.
Suggested Solution:
To address the complexity of integrations and cross-dependencies, we implemented automated API testing for each integration point. This testing was scheduled to run at regular intervals, ensuring that all integrations were consistently monitored and verified for proper functionality.
For the inefficiencies in the ad-hoc QA process, Relanto integrated Zephyr with Jira as the test case management tool. This integration included requirements traceability to ensure every detail was tested thoroughly. Additionally, we established a test case sign-off process in Zephyr to confirm that all acceptance criteria were met, reducing defect leakages into production.
In response to the scalability issues with existing automation scripts, we developed and deployed a proprietary automation framework. This framework was designed to scale with the application’s growth, significantly reducing the turnaround time for the automation test team and streamlining the delivery of business use cases.
Together, these solutions effectively addressed the client’s integration and QA challenges, providing a robust and efficient approach to managing their complex environment.
Outcome:
Increased Product Stability- Achieved a 95% improvement in product stability. This significant enhancement has led to fewer defects and a more reliable product performance.
Smoke Suite Automation- Automated 98% of the Smoke Suite. This high level of automation reduces manual effort and speeds up initial testing, ensuring quicker feedback on critical functionalities.
Cost Efficiency- Reduced the cost per test by 25%. This cost-saving measure allows for more efficient use of resources and budget allocation.
Manual QA Cycle Reduction- Decreased manual QA cycles by 20%. This reduction in manual testing efforts accelerates the overall testing process and improves productivity.
Test Case Management Tool Automation- Automated updates for the test case management tool. This automation ensures that test cases are always up-to-date and reduces manual data entry errors.
Test Coverage- Achieved 100% test coverage. Comprehensive test coverage guarantees that all aspects of the product are thoroughly tested, ensuring higher quality and fewer missed issues.
