Boosting Efficiency: Achieving 80% Test Automation for a Federal Credit Union

Summary:

‍A major federal credit union faced challenges including non-WCAG-compliant applications, data-intensive processes, error-prone test data entry, and frequent test failures impacting deployments. They were looking for a solution emphasizing usability, data integrity, security, and accessibility.  

Challenges:

Introduction of Automation and Compliance Issues

The client struggled with integrating automation into Salesforce and web applications while ensuring accessibility compliance for web and mobile platforms.

Data Intensive Processes and Error-Prone Data Entry

Managing data-intensive applications with up to 100 fields per page led to frequent errors and inefficiencies, which Relanto addressed by streamlining data entry and ensuring data integrity.

Test Failures and Unproductive Triage Sessions

Prolonged and unproductive triage sessions for test failures disrupted deployments, prompting Relanto to enhance testing processes and triage efficiency.

Objectives:

  • Primary Goal- Automate operations and ensure reliable deployments.
  • Secondary Goal- Enhance accessibility and data integrity across platforms.  

Suggested Solution:

Relanto effectively addressed the client’s operational challenges through a multi-faceted solution designed to enhance functionality and efficiency. By extending our proprietary automation framework, we successfully automated Salesforce and web applications, significantly streamlining workflows and minimizing manual intervention.

Our implementation of ARIA tags across web and mobile platforms ensured full compliance with accessibility standards, enabling screen readers to accurately interpret and convey content to users with disabilities. This advancement was crucial in improving the usability and inclusivity of the client’s applications.

To tackle issues related to file handling and database transactions, we developed a robust automation solution with integrated validation mechanisms. This solution not only optimized these processes but also ensured the integrity and accuracy of data.

Our deployment of multiple test suites represented a strategic first step in addressing the client’s primary business challenges. These test suites were instrumental in early issue detection and resolution, laying the groundwork for a reliable deployment process.

Furthermore, we integrated Continuous Integration/Continuous Deployment (CI/CD) practices, allowing for parallel releases and facilitating smoother, more frequent updates. This approach greatly enhanced the client’s operational efficiency and application performance, delivering a comprehensive and assertive solution to their complex needs.
 

Outcome:

  • Achieved 80% End-to-End Automation- Achieved 80% end-to-end automation for test cases, significantly streamlining the testing process. This level of automation accelerates testing cycles and enhances overall efficiency.  
  • Designed and Deployed Test Suites- Designed and deployed smoke and regression test suites, reducing efforts for test cycles by 40% and eliminating $80K in costs. This implementation not only cut down on manual testing but also provided more accurate and reliable results.
  • Focused on Accessibility and Usability- Focused on accessibility and usability enhancements, broadening the application's reach and inclusivity. These improvements ensure a better user experience for a diverse audience and comply with accessibility standards.
  • Optimized Testing Processes- Optimized testing processes and reduced costs, while improving the user experience. Streamlined processes contribute to more efficient testing and higher quality outcomes.
  • Enhanced Operational Efficiency- Achieved improvements in operational efficiency and cost-effectiveness. These enhancements lead to a more streamlined workflow and better resource management.

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